Privacy Policy
Synetal Solutions – Terms and Conditions
Effective from the date of signing between Synetal Solutions (“the Company”) and the Candidate (as detailed in the attached Recruitment Form).
1. Program Overview
Synetal Solutions provides recruitment programs aimed at helping candidates secure employment within their professional sector.
General Training Program (3-6 Months)
Includes:
- Training
- Profile Evaluation
- CV Preparation
- Job Assistance
- Interview Preparation
- Job Placement Support
- Placement or Partial Refund
Training & Recruitment (Program A & B)
Includes:
- Accredited training (theory + practical) aligned with UK healthcare standards
- IT Training (theory + practical) aligned with UK Job standards
- Recruitment and placement assistance
- Interview coaching
- Mock Interview Preparation
- Resume Building
- Profile optimisation.
- Career guidance
- Interview alignments.
Placement Location: While we strive to place candidates within the UK and final placement depends on roles availability. The Candidate agrees to accept such placements.
2 . Program Duration
- General Recruitment Program: Valid for 3-6 months from receipt of the signed agreement and initial payment.
- Healthcare Assistant Program (A & B): Valid for 3 months starting from the first training intake. Full participation in training and recruitment is required.
- IT Program Valid for 6 months starting from the first training intake. Full participation in training and recruitment is required.
3. Candidate Obligations
The Candidate agrees to:
- Provide truthful, complete information
- Attend all scheduled sessions/interviews
- Respond promptly to communications
- Act professionally and in good faith
- Submit required documents (qualifications, right to work in the UK, etc.)
- Complete all training assessments
- Comply with UK immigration and employment laws
- Data Protection & Confidentiality
We are fully compliant with the Data Protection Act 2018 and UK GDPR. Your data will be:
- Collected lawfully and transparently
- Used solely for recruitment purposes
- Shared only with relevant third parties (e.g., employers)
- Stored securely
You may request access, correction, or deletion of your data at any time. Confidentiality is expected from both parties.
- Legal Compliance
This Agreement is governed by the laws of England and Wales, including:
- Employment Agencies Act 1973
- Consumer Rights Act 2015
- Data Protection Act 2018 & UK GDPR
- Equality Act 2010
The Candidate is responsible for meeting all legal requirements to work in the UK.
- Termination
The Company may terminate the Agreement if:
- Payments are not made
- Delay in Payments
- Sessions or interviews are missed repeatedly
- False or misleading information is provided
- Misbehaving to our staff members
- Breach in the contract
- UK laws or this Agreement are breached
No refunds are issued upon termination for any of the above reasons. Candidate withdrawals may result in non-refundable payments.
- Right to Cancel – 14 Days Money Back Policy
You may cancel within 14 calendar days of signing (“Cooling-Off Period”) with full refund rights.
To cancel:
Submit written notice via email or post within the 14 days period
Refunds issued within 30 days (if applicable)
If services begin delivered during this period, the payment might not be refundable.
- Force Majeure
Neither party is liable for delays or failures caused by events beyond control (e.g., natural disasters, pandemics, Govt rules changes).
- Dispute Resolution
Disputes will be handled first through mutual discussion. If unresolved:
Referred to mediation/arbitration
Subject to the jurisdiction of the Courts of England and Wales
- Miscellaneous
Entire Agreement: This is the full understanding between both parties.
Amendments: Must be in writing and signed by both parties.
Subcontracting: Not permitted by the Candidate.
- Acknowledgement & Consent
By signing, the Candidate confirms that they:
- Have read and understood the terms
- Accept that placement location is not guaranteed
- May forfeit fees if they reject a suitable placement offer
Are aware of their 14 days right to cancel
